Quality is one of those things a business needs to get right early and quickly. Quality of service is not optional, nor is it interchangeable (or to be confused) with something else, like quantity. So would you impose a statute of limitations on the quality of the service you provide? No, you wouldn’t. And neither would I.
"Octane is a web design, development and internet marketing consultancy started in June 1999."
My name's Wayne Smallman and I sell ideas that change the way companies do business, usually in the form of novel web applications.
I'm also a writer for business publications (both web and print), as well as a consultant, adviser and trusted ally to my clients.
