Professionalism in business and ‘blogging

Professionalism is more than just being good at something. Life being broadly analogous to a contest, professionalism is about how you present yourself before, during and after the game. So what does being a Pro mean?

If you’re new to business, look at the following as a rough guide to doing business with people. A people primer, if you like.

As a businessman, I have to play the politics game as well as my own game. Why? Because the other businesses I do business with have their own take on things and how those things need to be done.

So diplomacy plays a big part, in the sense that business people must pay some respect to each other and our own, sometimes idiosyncratic, way of doing things.

Sometimes, there will be a clash of personalities and it’s during those moments that you have be a diplomat first and foremost. But at the same time, you need to distinguish yourself by maintaining some degree of composure.

If it’s a conflict and it transpires that you’re wrong, then bow out gracefully and ensure you can articulate the reasons why you thought your were right.

Be sure sure you’re not closing any doors, or burning any bridges.

Don’t be an advertorialinsultomercialist by insulting your competitors to give yourself an edge.

Sports stars are a great example of how we often get the whole professionalism thing used interchangeably with talent. Or use the word professionalism so often that it’s almost throw-away, disposable.

A huge salary is not a sign of professionalism. Nor is a insulting the competition, getting blind drunk in public, beating up your girlfriend, illicit affairs, gambling addictions, abusive behaviour or questionable TV appearances.

Professionalism is about being dignified and composed in the face of adversity. Being aware of your influence and using that influence in a responsible and measured way.

In ‘blogging, upholding these qualities can be a challenge, which I know only too well myself. As an example, dealing with bad comments can sometimes mean making uncomfortable, difficult choices.

Showing restraint when writing is another challenge. As a rule, if you’re in the mood to write a rant, do so, but leave it until the next day at least, or when you’ve calmed down. Then, re-read and edit accordingly. You’ll be surprised by how differently things look!

Of course, business people and sports stars are driven, motivated individuals. They often share common, key character attributes, such as aggression, towering egos, extreme natural talent, an intuitive awareness, huge self belief and a hunger for success.

However, what separates the professionals from the also-rans is how those qualities are harnessed, focused, channeled and then applied to their life. And I say life because professionalism is a life-long thing, not something you can switch on & off with all the convenience of a light bulb.

So I thought I’d put the question to the people of my Social Network and ask them for their definition of what they think professionalism is:

  • Ash Laws via Pownce — “Conducting any dealings or interactions with other people ethically.”
  • Richard Alan Cowling via Twitter — “It’s simply an attitude. Nothing more … but the attitude … results in behaviour which is.”
  • Alex Hardy on Twitter — “Working to certain standards of quality and how you conduct yourself with other professionals / customers.”

Also, here’s some things that don’t automatically make you a Pro:

  • wearing a smart or an expensive suite;
  • just saying that you’re a Pro, or an expert, guru et cetera;
  • going to the same venues / events / gigs as the Pros;
  • having Pros as “friends” on some social network;

No, professionalism is everything you do done well and noticed by enough of the right people often enough that they consider you to be a professional.

Even if you act like a Pro, to be considered a Pro is for others to say, not you…


Great ideas in search of good money

Four years of Research & Development really ought not to be for nothing. Frustrating as it may seem, that has been a distinct possibility for some years, now. Why? Because I don’t know the right people. Question is, are you the right person for me to share my ideas with?

Great ideas are worth far more than good money — and I have more that just great ideas. I have a product that is almost complete.

As a creative type, when it comes to formal project management and time tracking, things tend to be less than optimal. So I decided to write my own software to keep track of the time I spend on the projects of the clients of web design and internet consultancy, Octane, which is my own company.

But all that effort & toil just got me thinking.

“What if?”

For anyone who’s read read my Blah, Blah! Technology blog, that’s a question you’ll see me ask a lot!

Well, I did ask “What if?” and several hundred hours later, I’d written an all-grow’d-up version of my time tracking tool — and then some.

You see, it wasn’t enough for me to write an application that teams of people spread all over the world, connected via the web, could use to track time spent on jobs. No, what if I developed a platform onto which all kinds of applications could work and flourish?

Well, I did that too.

Sadly, I am an embarrassment to my dad. Why? I’m extremely bad at maths. And because of this, I wasn’t able to complete two key functions of my time tracking application, which are invoicing and reporting.

What do I need to finish it? Between £15-£20k to pay for developers to do the work I can’t.

What else do I need? People with vision, patience and the skills to push the software ideas I have, of which there are many.

So what are these other ideas? I’ve developed a platform for web applications that in some respects goes toe-to-toe with the likes of Salesforce and Microsoft. Did you really think I’d just stop with the one application?!

Consider a range of web applications, all working together seamlessly in a way you’ve never seen done before — not even with desktop applications.

Imagine an ecosystem where software developers can write their own web applications for Workspace, my software platform.

Think of the licensing deals and software subscriptions that come with creating a venue for software sales, promotion and production.

Yes, these are hard times, but we’re talking about software that will save people money over time.

Join the dots, guys…


9 reasons your business should choose Octane to manage your web strategy

Not many web design agencies anywhere in the world can claim to be nine years old. Octane can. And it’s a milestone I’m personally extremely proud of, too!

And since it’s Octane’s birthday on the 14th of June, I thought I’d offer 9 reasons why your business should choose Octane Interactive for your web design, development and internet consultancy needs.

  1. Let’s get the obvious one out of the way, eh? Octane’s been around for 9 years!
  2. As a designer a programmer and a business consultant, you’re getting three guys for the price of one!
  3. I offer a broad yet well-defined set of core skills, which includes: search marketing, web design, programming as well as business consultation.
  4. I’ll help people make money from the Web.
  5. I’ll help people work over the Web.
  6. I’ll help people measure what they’re doing on the Web.
  7. I build business partnerships with my clients.
  8. Being based in Yorkshire, my reach is nation-wide and I’m just a stones-throw from the M1.
  9. Also, I’m the author of the successful Blah, Blah! Technology ‘blog, as well as guest author for several major industry websites.

Interested? Then contact me straight away and let’s see what Octane can do for your business…


The difference of success

I’m not a gambler. I run a business and not knowing what’s in store week in week out is enough of a gamble for me. I prefer the “sure thing”, so putting my money on a ticket, a football team and a long drive to London was a gamble too far.

Playing the game

I’m from Barnsley, which is a small mining town in south Yorkshire, the largest county in England, often referred to as “Gods own County”. But I wouldn’t know anything about that.

Sunday the 6th of April was the day Barnsley got to play in the FA Cup semi-finals for the first time in a very long time.

I and a few friends decided to make the trip to the new Wembley, to see Barnsley Football Club play Cardiff City Football Club.

Now, I should ask that you bear with me through this preamble, as the background is essential to the point I’ll be making towards the end.

Barnsley have had an astonishing run; they managed to beat off Liverpool and Chelsea in earlier rounds, both of which are Premiership sides, while Barnsley languish precariously at the bottom the the Championship, which is the league below them.

Liverpool and Chelsea are formidable footballing clubs, neither being what you’d consider to be push overs. All the same, Barnsley beat both of them.

It’s not like Barnsley just got really lucky. Every football pundit in the country would tell you that Barnsley won because they played the better football against formerly Liverpool and then more recently Chelsea.

So how come Barnsley lost to Cardiff yesterday? Because they played not like a side enjoying a rich vein of form, but a side languishing at the foot of the Championship, courting the relegation zone and demotion to Division One.

For the likes of Liverpool and Chelsea, Barnsley were most definitely the underdog and an unknown quantity. As for Cardiff, they’re also in the Championship and they knew more about Barnsley. In the end, that may have been all the difference.

There’s something reassuring about failure — it’s often far easier to get something wrong than it is to get it right. And to keep getting something consistently right is something of an art form.

Business is no different than football, or any other sport, for that matter. Performance, accuracy, efficiency, professionalism and sustainable success are paramount, not peripheral or preferable.

Failure is an inevitability of trying to succeed

So as I sat there, watching my home town football team go a goal down in the 7th minute, I began to realize how transient loyalties are. Curses and insults rained down from the stadia, washing down into the lower reaches of the field, sure to be heard by both the media and the players.

In my estimation, you don’t really know a person until you’ve seen them in a crisis and when they’re drunk. Anything else is just so much talk. During that game of football and on my way home, I saw people new & old in both those situations. What I saw didn’t impress me.

When failure comes to those who achieve greater things than others, those who’re less accomplished and look up to those who achieve great things will seek out the differences between themselves and the achievers, using those things as reasons to admonish and vilify them, not realizing that those very things they identify as flaws are often the very things that make the achievers great.

I aspire to be great enough that should I fail, that I be able to do do with dignity…


Octane is just so Blah!

OK, I admit it, I have a secret and it’s out — I lead a double life! Octane Interactive also trades under the name Blah, Blah! Technology, a technology trends and opinion blog, which has an audience of thousands, from all over the world.

Blah, Blah! Technology, trends and opinion blog

You see, there are plenty of things that interest me, but aren’t really the kind of thing I would or should talk about through my business. So that where Blah comes in, which offers me a great opportunity to share ideas with people all around the world.

The wonderful thing about Blah is the chance to share my insights with some very bright and like-minded people.

Also, I write about the things I on a commercial basis, such as how SEO (Search Engine Optimization), Personal Branding & Brand Management, Social Media, and the more regular web design & development, as well as the science & technology stuff, too!